Contact Us
We're here to help! Reach out to us for any questions, feedback, or support
Phone Support
Call us for immediate assistance
+880 1700-000000
24/7 Customer Support
+880 1800-000000
Emergency Hotline
Email Us
Send us a detailed message
info@dhakabus.com
General Inquiries
support@dhakabus.com
Technical Support
Visit Our Office
Come meet us in person
Dhaka Bus Service
House #123, Road #456
Dhanmondi, Dhaka-1205
Bangladesh
Mon-Fri: 9AM-6PM
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Frequently Asked Questions
Find quick answers to common questions
How can I book a ticket?
You can book tickets through our website or mobile app. Simply create an account, select your route and time, and complete the payment process.
What payment methods do you accept?
We accept cash, mobile banking (bKash, Nagad, Rocket), credit/debit cards, and digital wallets for your convenience.
Can I track my bus in real-time?
Yes! Our buses are equipped with GPS tracking. You can see the real-time location of your bus through our mobile app or website.
What if I need to cancel my ticket?
Tickets can be cancelled up to 2 hours before departure time through our app or by calling customer support. Cancellation charges may apply.
Find Us on the Map
Visit our main office in Dhanmondi, Dhaka
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House #123, Road #456, Dhanmondi, Dhaka-1205